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Customer Collections

Let Your Customers Give—With Confidence

When you collect donations from customers, you're handling their charitable intent. Amply ensures those donations are tracked transparently, protecting customer trust and your reputation.

Why This Matters​

Customer-funded donations are powerful but risky:

  • Trust: Customers need to know their money actually goes to charity
  • Compliance: Charitable solicitation has legal requirements
  • Reputation: Mishandled donations become PR disasters
  • Accountability: Customers increasingly demand proof

Amply solves this by routing customer donations directly to organizations—never touching your accounts—with full transparency.

Collection Options​

Checkout Donations​

Ask customers to donate at point of purchase:

  • Add-on donations: "Would you like to add $1 for [cause]?"
  • Roundup: "Round up to the nearest dollar for charity?"
  • Percentage match: "Add 1% to your order for [organization]?"

Works with e-commerce platforms, POS systems, and mobile apps.

Social Products​

Products where proceeds go to charity:

  • 100% products: All profit to a cause
  • Percentage products: X% of price goes to charity
  • Limited editions: Special cause-related items
  • Subscription products: Recurring social impact

Think "social beer" where the profit margin goes to water projects.

Roundup Programs​

Round customer purchases and donate the difference:

  • Works with cards, apps, or POS systems
  • Small amounts add up significantly
  • Low friction for customers
  • High participation rates

Employee Giving​

Payroll-integrated giving programs:

  • Pre-tax deductions
  • Employer matching integration
  • Cause selection by employee
  • Consolidated corporate reporting

How Collection Works​

1. Integration Setup​

Connect Amply to your systems:

  • E-commerce platforms (Shopify, WooCommerce, etc.)
  • POS systems
  • Mobile apps
  • Custom integration via API

→ Solutions

2. Customer Donation​

When a customer chooses to donate:

  • Amount captured at checkout
  • Donation flows to Amply (not your accounts)
  • Customer receives confirmation
  • Transaction logged on public ledger

3. Organization Receives​

Funds reach verified organizations:

  • Direct transfer (you never hold the money)
  • Organization sees donation with your business attribution
  • Customer can verify via public ledger
  • Impact tracked by organization

4. Reporting​

Full visibility for everyone:

  • Your dashboard shows collection totals
  • Customers can verify their individual donations
  • Organizations see incoming funds
  • Public ledger confirms everything

The Money Never Touches You​

This is important: when you collect donations through Amply, the funds route directly to organizations. Your business never holds donated funds, which means:

  • No liability for holding charitable funds
  • No regulatory complexity around fund custody
  • No customer concerns about whether money reaches charity
  • No accounting complications

You're a facilitator, not a handler.

Customer Experience​

At Checkout​

Customers see:

  • Clear donation request
  • Recipient organization (with link to verify)
  • Amply processing badge
  • Confirmation that funds go directly to charity

After Purchase​

Customers receive:

  • Donation confirmation email
  • Link to verify on Amply's public ledger
  • Tax receipt (if applicable)
  • Option to continue giving directly

Trust Signals​

Increase participation with:

  • Amply verification badge
  • Link to organization's Amply profile
  • Your collection totals (publicly visible)
  • Customer verification capability

Cause Selection​

Your Choice​

Select causes your brand aligns with:

  • Specific organizations
  • SDG categories
  • Multiple options for customer choice
  • Rotating or seasonal causes

Customer Choice​

Let customers select:

  • Choose from curated options
  • Select SDG categories
  • Specify preferred organizations
  • Mixed approach

Customer choice increases participation and engagement.

Compliance Built In​

Charitable collection is regulated. Amply handles:

  • Registration: Proper charitable solicitation registration
  • Disclosure: Required customer disclosures
  • Documentation: Record-keeping requirements
  • Reporting: Regulatory filing support

→ Compliance

Marketing Your Program​

What You Can Say​

With Amply verification:

  • "Our customers donated $X to [cause]" (verifiable)
  • "100% of donations go directly to charity" (provable)
  • "Verified through Amply's transparent ledger" (checkable)

What to Avoid​

Claims that can't be verified:

  • Impact claims without measurement
  • Efficiency claims without data
  • Partnership claims without confirmation

Amply helps you make authentic, verifiable claims.

Common Questions​

What about processing fees?​

Amply takes no platform fees. Standard payment processing fees (Stripe) apply. You can choose to cover these fees yourself or let them reduce the donation amount.

→ Pricing

Can customers get tax deductions?​

Donations collected through Amply go to verified charitable organizations. Customers receive documentation for tax purposes where applicable.

What if a customer disputes a donation?​

Donations are processed as separate transactions from purchases. Standard dispute processes apply. Full transaction records are available.

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